TERMS &
CONDITIONS

Welcome to MERGe Inc. (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to be bound by the following Terms & Conditions, which comply with Canadian law, including Ontario contractual and commercial standards.

Company Overview

MERGe Inc. is a Canadian-owned provider of:

• Building Envelope Services (Blue Skin membrane installation, air & moisture barriers, caulking, sealing, precast support)

• Post-Construction Cleaning

• Commercial/Facility Cleaning & Maintenance

• Construction Finishing Support

We operate in accordance with all applicable Canadian federal and provincial regulations.

Use of Website

By accessing our website mergeinc.ca, users agree to:

• Use the website for lawful purposes

• Not interfere with site security or functionality

• Not reproduce or misuse MERGe Inc. content without written consent

We reserve the right to modify the website at any time in compliance with Canadian online commerce norms.

Service Engagement

All MERGe Inc. services are provided under:

• A written quote or proposal

• Client approval (email or signature)

• Agreed payment terms

• Compliance with Ontario Construction Act and general commercial practices

Service agreements must be confirmed before work begins.

Quotes & Payment Terms

• Quotes are based on information available at the time of issuance

• Prices may change due to unforeseen site conditions or scope adjustments

• Unless otherwise stated, invoices are due within 30 days

• MERGe Inc. reserves the right to charge interest on overdue accounts in accordance with Ontario business standards

Cancellations & Scheduling

To protect project timelines:

• Clients are asked to provide reasonable notice for cancellations

• MERGe Inc. may charge cancellation fees where applicable

Work schedules may be adjusted due to:

• Severe weather

• Site access restrictions

• Safety concerns

• Material or labor delays

These align with typical contract practices in the Canadian construction industry.

Health & Safety Compliance

MERGe Inc. adheres to all Canadian and Ontario regulations, including:

• Occupational Health and Safety Act (OHSA)

• WSIB requirements

• Proper PPE usage

• Site-specific safety protocols

We reserve the right to stop work if unsafe conditions exist.

Liability Limitations

To the maximum extent allowed under Canadian law:

• MERGe Inc. is not liable for indirect or consequential damages

• MERGe Inc. is not responsible for pre-existing conditions or damage unrelated to our services

• Warranty coverage is limited to workmanship as outlined in specific service agreements

Clients are responsible for ensuring MERGe Inc. has clear and safe access to the work area.

Warranty

MERGe Inc. provides workmanship warranties where applicable. Product warranties follow manufacturer terms.

Warranty is void if:

• Work is altered by another party

• Damage results from external conditions (weather, misuse, neglect)

• Maintenance recommendations are not followed

Privacy Policy (PIPEDA Compliant Summary)

MERGe Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We may collect:

• Names

• Emails

• Phone numbers

• Project details

We do not sell or share personal data except where legally required or necessary to complete contracted work. A full Privacy Policy can be provided separately or added to the website.

Intellectual Property

All content on the MERGe Inc. website, including text, images, branding, layout, and documentation, is protected under Canadian copyright law. Unauthorized use is prohibited.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of:

Ontario, Canada

Any disputes shall be handled through Ontario courts unless otherwise mutually agreed.

Updates to Terms

MERGe Inc. may update these Terms at any time to remain compliant with Canadian regulations. Continued website use means acceptance of updated terms.

Contact Information

MERGe Inc.

5900 Mavis Rd

Mississauga, ON L5V 0B5 Canada

647-214-7200

□ info@mergeinc.ca

● mergeinc.ca

🇨🇦 MERGe Inc. – Privacy Policy

Last Updated: December 2025

MERGe Inc. (“we”, “our”, “us”) is committed to protecting the privacy and personal information of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or engaging our services, you consent to the practices outlined in this policy.

Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

• Name

• Email address

• Phone number

• Company name

• Service inquiries or project details

• Billing and payment information (when applicable)

Information Collected Automatically (Website)

When visiting mergeinc.ca, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on site

This is standard data collected by most websites for analytics and security.

How We Use Personal Information

MERGe Inc. may use collected information for:

• Responding to service inquiries

• Preparing quotes or proposals

• Providing building envelope, caulking, or cleaning services

• Scheduling and coordinating work

• Customer service and communication

• Internal business administration

• Legal, compliance, and safety requirements

We only collect and use personal information necessary for business purposes.

Consent

By providing personal information to MERGe Inc. or using our website, you consent to its collection, use, and disclosure as outlined in this policy.

You may withdraw consent at any time, subject to legal and contractual restrictions, by contacting us directly

Disclosure of Information

MERGe Inc. does not sell, rent, or share personal information to third parties. We may disclose information only when necessary:

• To complete contracted services (e.g., coordinating with subcontractors)

• To comply with legal or regulatory requirements

• To protect MERGe Inc.’s legal rights and safety

• With your explicit consent

Any subcontractors engaged by MERGe Inc. are required to follow confidentiality and privacy standards.

Data Security

We take reasonable precautions to protect personal information from:

• Loss

• Theft

• Unauthorized access

• Disclosure

• Alteration

Security measures may include encrypted communication, secured storage, and controlled access.

Retention of Personal Information

MERGe Inc. retains personal information only as long as necessary to:

• Fulfill the purposes for which it was collected

• Meet legal, accounting, or regulatory obligations

Information that is no longer required will be securely deleted or anonymized.

Access to Personal Information

Under PIPEDA, you have the right to:

• Request access to your personal information

• Request corrections to inaccurate data

• Obtain information about how your data is being used

Requests may be submitted to our Privacy Officer below.

Cookies & Website Tracking

mergeinc.ca may use cookies or analytics tools to improve:

• Website experience

• Performance and security

• Understanding how visitors use our website

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites.

MERGe Inc. is not responsible for the privacy practices or content of third-party sites.

Email Communication & Anti-Spam (CASL Compliance)

MERGe Inc. complies with Canadian Anti-Spam Legislation (CASL). We will only send electronic communications when:

• You provide explicit consent

• You inquire about our services

• You have an existing business relationship

You may unsubscribe at any time.

Children’s Privacy

MERGe Inc. does not knowingly collect personal information from minors under 16. If such information is unintentionally collected, it will be deleted promptly.

Changes to This Privacy Policy

We may update this policy periodically to reflect legal requirements or business changes.

The revised policy will be posted on this page with an updated “Last Updated” date.

Contact Information (Privacy Officer)

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Privacy Officer – MERGe Inc.

5900 Mavis Rd

Mississauga ON L5V 0B5 Canada

□ info@mergeinc.ca

647-214-7200

● mergeinc.ca